Application of Traditional & fuzzy FMEA to analyse & assess failure of in-house intranet server
Keywords:
Server, Fuzzy Expert Estimates, FIS, Linguistic Phrase, Fuzzy Rules, RPN, Risk ManagementAbstract
In present era, organizations are increasingly implementing ‘channel shift’: moving their services towards digital to become more responsive, better & easily accessible. Organization Intranet service is one of the major digital service used by many government or private sector organizations. This paper proposes a model of fuzzy based FMEA as a systematic knowledge extraction tool to assess the risk associated with failure causes of an in-house server of intranet. Present study attributed to the two methods for assessing the criticality of in-house server. The first one is based on the traditional Failure Mode Effects Analysis and second method is fuzzy based Failure Mode Effects Analysis (FMEA). Former method composed of evaluating RPN by multiplying severity; occurrence & delectability parameters but they pose problem of dependency in between, while the latter one having more flexible structure for combining severity, occurrence & delectability parameters. After that a comparison has been made between both the approaches to highlight the critical failure mode require troubleshooting.
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